1. General Information This Privacy Policy explains how personal data is collected, used, and protected when using the website https://futurekey.academy and accessing digital products and services, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. Data Controller Data Controller: DMITRII PROVOTOROV Legal status: Autónomo, Spain NIE: Z3651358K Email: futurekeyacademy@prowcore.com
3. Personal Data Collected The Seller may collect and process the following personal data:
full name
email address
phone number and/or messaging platform username
account identifiers required to grant access to digital products and communities
technical data (IP address, browser type, device information, cookies)
Payment information is processed directly by third-party payment providers (such as Stripe or PayPal) and is not stored by the Seller.
4. Purposes of Data Processing Personal data is processed for the following purposes:
providing access to purchased digital products and services
managing user accounts and community access
communication regarding access, updates, and support
delivery of educational materials and related services
compliance with legal, tax, and accounting obligations
5. Legal Basis for Processing Personal data is processed on the following legal grounds:
performance of a contract (providing access to digital products and services)
compliance with legal obligations
user consent (contact forms, communication, cookie preferences)
6. Data Storage and Data Sharing Personal data is stored and processed using trusted service providers, including but not limited to:
website and hosting platforms
email communication and messaging services
payment service providers
Personal data is not shared with third parties except where necessary to provide the services, fulfill contractual obligations, or comply with legal requirements. Some service providers may process personal data outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied in accordance with GDPR requirements.
7. Cookies The website uses essential cookies required for proper functionality and may use analytical cookies to improve user experience. Users can manage their cookie preferences through the cookie consent banner displayed upon their first visit to the website.
8. User Rights under GDPR Users have the right to:
access their personal data
request correction or deletion of their data
restrict or object to data processing
withdraw consent at any time
request data portability
lodge a complaint with a competent EU supervisory authority
9. Data Retention Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.
10. Changes to This Privacy Policy The Seller reserves the right to update this Privacy Policy at any time. The current version is always available on the website.
TERMS AND CONDITIONS
1. General Provisions
These Terms and Conditions constitute a legally binding public offer to enter into a distance services agreement in accordance with the laws of Spain and applicable legislation of the European Union, including EU consumer protection regulations. By placing an order and completing payment on the website, the Customer confirms that they have read, understood, and fully accepted these Terms and Conditions.
2. Seller Information Seller: DMITRII PROVOTOROV Legal status: Autónomo, Spain Tax Identification Number (NIE): Z3651358K Registered address: Avinguda de Roma 22, 08015 Barcelona, Spain Email: futurekeyacademy@prowcore.com Website: https://futurekey.academy
3. Subject of the Agreement The Seller provides access to digital products and services, including but not limited to educational materials, digital content, recordings, community access, chats, live sessions, and other online resources (the “Digital Product”). Detailed descriptions of the Digital Product, access duration, pricing, currency, and available options are provided on the website and/or during the checkout process. No physical goods are shipped under this Agreement.
4. Order Placement Orders are placed independently by the Customer through the website by completing the order form and making payment. After successful payment, the Customer receives confirmation and instructions for accessing the Digital Product via email and/or messaging platforms (including but not limited to Telegram). The Customer is responsible for providing accurate contact information required for access.
5. Prices and Payment All prices are indicated on the website unless stated otherwise and do not include VAT, which may apply depending on the Customer’s country of residence and applicable tax regulations. Payment is processed securely via Stripe or other available payment providers. Full payment is required at the time of purchase. The Seller does not store or process payment card details.
6. Access to Digital Content Access to the Digital Product is granted after successful payment and may be:
time-limited (e.g. monthly, 3-month, or annual access), or
lifetime access, if explicitly stated on the product page. Lifetime access is provided subject to the continued availability of the third-party platform used to deliver the content.
Access is provided exclusively to the Customer and may not be shared, transferred, resold, or sublicensed unless explicitly permitted by the Seller. The Seller reserves the right to modify, update, or improve the Digital Product without reducing its overall value.
7. Right of Withdrawal and Refund Policy In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), the right of withdrawal does not apply once access to digital content has been granted and performance has begun, provided that the Customer has given prior express consent and acknowledged the loss of the right of withdrawal. By completing the purchase, the Customer expressly agrees to immediate access to the Digital Product and acknowledges that they waive their right of withdrawal. Refunds are therefore not provided after access to the Digital Product has been granted, except where required by mandatory law.
8. Availability and Technical Issues The Seller makes reasonable efforts to ensure continuous access to the Digital Product but does not guarantee uninterrupted availability. The Seller is not responsible for access issues caused by:
third-party platforms or services
internet connectivity issues
technical limitations on the Customer’s side
Temporary interruptions do not constitute grounds for refunds.
9. Intellectual Property
All materials provided as part of the Digital Product, including but not limited to texts, videos, audio, graphics, methodologies, and formats, are the intellectual property of the Seller unless otherwise stated. The Customer is granted a non-exclusive, non-transferable license to use the materials for personal, non-commercial purposes only. Any reproduction, distribution, public display, or commercial use without prior written consent is strictly prohibited.
10. Personal Data Personal data is processed in accordance with the Privacy Policy available on the website and applicable data protection laws, including the GDPR.
11. Governing Law and Jurisdiction These Terms and Conditions are governed by the laws of Spain and applicable European Union legislation. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Spain, unless mandatory consumer protection laws provide otherwise.